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Scammers are pretending to be from the National Disability Insurance Scheme (NDIS), Services Australia, Centrelink and myGov.

Scammers may send you text messages or emails with links to a website to update your NDIS or Centrelink details in myGov.

The link will take you to a fake myGov website. This is a phishing scam. Services Australia won’t send you a link to sign in to your myGov or Centrelink online account.


 

Scammers are pretending to be from Services Australia, Centrelink, myGov or the National Disability Insurance Scheme (NDIS).

These scammers may contact you and ask you to update your National Disability Insurance Scheme (NDIS) or Centrelink details.

They’re sending text messages and emails that say:

  • you have new NDIS or Centrelink notifications waiting in your myGov Inbox
  • you should update your details or your payments will stop
  • there are issues with linking NDIS to your myGov account
  • you have a new plan in your NDIS portal or there are payments waiting.

The link will take you to a fake myGov website. This is a phishing scam. Services Australia won’t send you a link to sign in to your myGov or Centrelink online account.

Never click on a link in an email or text message to sign in to myGov or your Centrelink online account. Always sign in to myGov by entering my.gov.au into a secure internet browser, or using the official myGov app.

These scam websites will often ask for your:

  • myGov username and password
  • personal details, such as your name, address and date of birth
  • Centrelink Customer Reference Number, Medicare card details or NDIS account details
  • copies of your identity documents
  • banking information, such as your credit card details or BSB and account number.

This is how scammers steal your money and identity.

If you clicked on a link or gave personal information to a scammer, call our Scams and Identity Theft Helpdesk.

If you get NDIS payments and have received a scam message, call the NDIS Fraud Reporting and Scams Helpline on 1800 650 717.

To report a scam email related to myGov or Services Australia, including Centrelink, Medicare, or Child Support, send it to reportascam@servicesaustralia.gov.au.

The scam messages may look like these examples:

 

 

 

Amoscare – an NDIS Provider Shepparton – will never ask you for your myGov, Centrelink or Services Australia password or login. If you would like some help, Contact Us

 

Amoscare is your NDIS Registered Provider in Shepparton

Amoscare is your NDIS Registered Provider in Shepparton

 


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Tags: Centrelink Scams, Government warnings about scams, NDIS and Centrelink email scams, NDIS Scam Emails, Services Australia Scams
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