Asking for an NDIS Plan reassessment

Asking for a plan reassessment

Our staff and NDIS partners are here to support participants with their NDIS experience. A higher than usual number of people have been contacting us in recent months to ask for a plan reassessment. Our staff are working hard to get back to everyone.

If you’re contacting us to ask for a change to your NDIS plan funding, you’ll need to provide clear evidence to support the request. This helps our staff make decisions and respond to everyone more quickly.

‘Clear evidence’ means detailed documents that show what has changed in your circumstances, and how these changes impact your support needs. This might include:

• medical reports
• therapy assessments
• recommendations from healthcare professionals

To help the process, make sure you have your evidence ready before you request a plan reassessment. 

We may also talk to you about how you’ve used your current funding to achieve your goals. We might ask for evidence like receipts, to understand what services you’ve received through your current NDIS plan.

If you’re not sure what evidence to provide, talk to your my NDIS contact (opens in new window). They’ll help you understand what evidence we need.

You can learn more about changing your plan on the NDIS website (opens in new window).

Plan reassessments

We will normally contact participants or your authorised representatives 3 months before a plan reassessment is due and confirm details.

During the check-in, we will talk to you about booking in a plan reassessment meeting. We will also talk to you about what information you may need to provide at the meeting.

This might include assessments or reports from service providers to show how they are helping you work toward your plan goals.

You can have a plan reassessment meeting face-to-face, over the phone, or video call.

You will also have the option to invite supports along to the meeting, such as a family member, friend, or Support Coordinator.

You might also want to think about what you want to talk about at the plan reassessment meeting.

This might include:

• What worked well in your plan?
• What goals did you achieve?
• What didn’t work as well?
• Do you have any questions about how your plan is managed?
• Would you like to change how you manage your funding?
• Do you have any new goals you would like in your next plan?
• Have there been any changes to your situation?
• Are you expecting any changes to your situation? (e.g. are you planning to leave school, start or leave work, or move out of home).

Learn more on the NDIS website (opens in new window).

Amoscare is your NDIS Registered Provider in Shepparton